Some Slack users are finding that their notifications aren’t showing up on the platform this morning, or that their corresponding messages are harder to find than usual. A few of my colleagues are reporting similar issues on The Verge’s Slack channels, and I’ve been receiving repeated notifications for thread messages that I’ve already marked as read. The issues also seem to be affecting tags for other users — if a colleague hasn’t responded to your pings, DM them directly for now.
Slack is aware that “notifications may be missing for some users” and logged an incident report at 7:52AM ET today, later confirming that the issue is impacting threads. “We’re currently investigating the issue and we’ll be back when we have more information,” Slack announced on its status page. “We’re sorry for any interruption to your day.”
Some users are also having trouble adding new members to multi-person DM’s (group chats for up to nine people.) Slack says the issues are connected, but what’s causing them is unclear, as is how many users have been impacted. There’s a visible spike on Downdetector, but very few reports have been logged.
For myself, at least, some notifications are coming through, but several minutes after a message has been sent. As of 11:44AM ET, Slack said that “messages are sending as expected but thread notifications may be delayed. There may also be trouble loading threads and thread badges may be stuck.”
Developing…
Update, January 27th: Added more updates from Slack.
