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How to use Alexa’s Drop In feature

Echo show showing person on screen against an illustrated background.
Illustration by Samar Haddad / The Verge

Amazon’s Drop In feature has become a useful tool for contacting people in your household, finding out what your kids are up to (especially when they’re being too quiet), and checking in on elderly relatives. It allows you to literally “drop in” using an Alexa-capable device, either just via audio or with audio and video. But since you don’t want anyone dropping in on you unwanted, it’s a good idea to understand how to set it up and how to use it.

Set up your device for Drop In

In order to allow somebody to drop in on an Echo or Fire device (or any Alexa-capable device that allows you to make calls), first you have to enable the Drop In feature on that specific unit.

  • Open the Alexa app on your phone and select the Device icon on the…

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