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Sonos’ $900 Dolby Atmos soundbar has a loud pop issue that’s taking years to fix

An image of the front of the Sonos Arc soundbar with a TV in the background.
Image: Chris Welch / The Verge

I bought a Sonos Arc soundbar and an LG OLED G2 six months ago to use with my Xbox Series X thinking it would be the most convenient way to expand my existing Sonos setup to handle Dolby Atmos audio from apps like Netflix, Apple TV Plus, and Disney Plus. Now, however, my Sonos Arc soundbar sounds like it’s exploding with a startling loud bang and a series of audio pops when I try to use Dolby Atmos content. I’m not alone, either. I was shocked to learn that hundreds of Sonos Arc owners have experienced these extremely loud audio pops for nearly three years without a fix.

Sonos markets its Arc soundbar as being able to “bring all your entertainment to life and experience breathtakingly realistic spatial audio powered by Dolby Atmos.” The…

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